TERMS & CONDITIONS
We are asking for files to be prepared in a
professional manner as this will yield the best results. Please consult a
knowledgeable designer in preparing your digital files. Orders received varying
from these specifications may be subject to delays and/or additional charges.
Please review all requirements before placing an order. If you have questions,
please send an E-mail message to
or call a Service Representative for assistance. Simply Postcards is a
traded DBA for Separacolor International, Inc.
accept files as an attachment to E-mail, FTP (File Transfer Protocol), or
standard transfer media type. We try to save file for up to 1 year but as a rule
we DO NOT archive files. Please retain a complete original
of your files. Label your case and
disk with your company name. DO NOT SEND YOUR ONLY FILE.
Our prices are based on
receiving a press ready, high resolution PDF file with 1/8" bleeds and crop
marks. We can also accept a Mac or P.C. native platform at an
MAC- Quark, Photo Shop, Illustrator, In Design, Page Maker and Free Hand.
P.C.- Quark, Corel Draw, In Design, Photo Shop and Publisher
If you are
supplying a native program, your document size should be the same size as
the page saved at 100 percent. Do not stylize the fonts. Send only the fonts you
use (i.e. italic, bold etc). DO NOT USE KEY BOARD
FUNCTIONS. All colors are to be built as CMYK values. No
RGB or SPOT colors. Include All
the files required to assemble your document. This will include all
Document Layout, Images and Fonts. Do
not include any un-used files or fonts.
PDFs, will need to have all fonts
embedded to press settings / high resolution.
All images are to be saved as CMYK values. Do not save as RGB. The resolution of each image
be a minimum of 300 D.P.I. at their final size used in your file. Do not resample to get 300
1/8" bleeds are included in the price.
WE ONLY PRINT IN CMYK.
ALL FILES SUBMITTED FOR PRINTING WILL BE CONVERTED TO THIS PRINT STANDARD.
Only submit the files that are to be printed. If
you submit the wrong files, you accept full responsibility for the printing
We print using a direct to print process.
We can provide you with a digital PDF or printed proof at an additional charge. It
is understood that the CMYK values built into the file is what will print.
International, Inc. (Simply Postcards)
is not liable for color matching to screen proofs approved by the customers.
Screen proofs will demonstrate design layout, text accuracy, image proportion
and placement, but not color or density accuracy. We do not proof read
If you require a proof from us prior to printing, please request it on our order form.
Otherwise, the order goes direct to print.
DO NOT TRUST THE COLORS ON YOUR
MONITOR. CHECK ALL COLOR BUILDS AGAINST A CMYK COLOR GUIDE.
We print directly from your files to SWOP
ink and density standards. All printing is done in four color
process. All artwork or designs and images must be provided in CMYK
format. Separacolor International, Inc. (Simply Postcards)
is not responsible for any color shift that occurs in conversions from RGB to
CMYK or PMS Panton colors to CMYK color modes.
All artwork, designs and images must be provided in minimum of 300 DPI and CMYK
color mode. Separacolor International, Inc. (Simply Postcards)
is not responsible for images printed as fuzzy, distorted or pixilated due to
customer provided artwork.
50% payment is required with order submission.
Balance due prior to shipping. A completed and signed order form must
accompany your order. To keep our prices well below market, we do
not extend payment terms. If you require 30 days to pay, we accept
MasterCard, Visa, Discovery or American Express. If you are paying by credit card, it
is understood that the balance plus freight and applicable tax will also be
charged to that same credit card.
All goods will be shipped at your expense via
UPS or a common carrier. We can ship a partial or
all your postcards via UPS Next Day, 2nd Day, or 3rd Day service provided
arrangements are made 2 days in advance of projected ship date. Freight is charged at published rate
with handling and insurance included.
If you require your order sent to two or more locations or some ground and some
air freight, there will be a $2.00 charge for each additional shipping
SHIP IN CONFIDENCE:
If you are having us drop ship to your client and you require source confidence,
please check the appropriate box on the
CALIFORNIA STATE SALES
All orders shipped inside California will be charged California State Sales Tax
at the destinations taxing authority rate unless an original resale certificate
is received with your order. Faxed copies are not accepted.
Every effort will be made to produce your printed goods to the highest
standards. We employ the latest technology and equipment in producing all of our
printed material. If for some reason you are not satisfied, and we concur with
your finding, we will reprint your job at no charge to you. Because printed
goods are custom in nature, there are no refunds.
We quote a shipping time
in working days from receipt of files with a daily cut off at 10AM. While we strive to
meet, and most times beat, these time frames, this is not a promise nor a
It is understand that if you or your representative prepares digital files, the
file specifications listed above will be followed. If file
errors are found, your project will not be put into process until the files are
corrected by us or you. If we correct your files, your order is subject to
In no event shall Separacolor
International, Inc. (
Simply Postcards) or its licensors,
suppliers, or vendors, their officers, directors, employees, or agents, be
liable for any special, incidental, indirect, or consequential damages of any
kind, or for any damages whatsoever resulting from loss of use, data or profits,
whether or not Separacolor
International, Inc. (Simply Postcards) has been advised of
possibility of the damage, arising out of or in connection with the use or
performance of the site or of failure to provide services that you order from Separacolor
International, Inc. (Simply Postcards) or its affiliates,
including without limitation, damages arising from mistake, omission, virus,
delay, or interruption of service. In no event shall Separacolor
International, Inc. (Simply Postcards) be liable or
responsible for any damages or consequences arising from or related to your
inappropriate or unauthorized use of the site or its content.